When it comes to delivery, we understand the need for speed. If we've got what you've ordered in our warehouse, we'll aim to dispatch it within 24 hours. And if we haven't got it, we'll arrange for your order to be dispatched directly from the manufacturer.
We deliver globally and use several major international carriers, including UPS, DHL, FedEx, TN and EMS. Delivery normally takes between 7-25 business days, depending on where you live.
|Dispatches from our Chinese warehouse|
|Airmail||Region||Delivery time||Peak season deliveries|
|United States, Canada||7 - 15 business days||7 - 30 business days|
|Australia, New Zealand, Singapore||7 - 15 business days||7 - 30 business days|
|United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7 - 25 business days||7 - 30 business days|
|Brazil, Russia||15 - 35 business days|
|Other countries||7 - 25 business days|
|Sea Shipping||United States, Australia||30 - 35 business days|
|EMS||7 - 15 business days to worldwide|
|DHL/UPS/FedEx||3 - 7 business days to worldwide|
*You can choose your preferred shipping method on during the checkout process.
*Shipping times can be affected by variable customs clearance times, inclement weather, public holidays or factors outside our control. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
*It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
It's easy to track your order, both while it's been processed and once it's been dispatched.
To check your order during processing, simply sign in to your account.
Once your order has been dispatched we'll send you an email with information on how to you can track it.
Some countries have import taxes, customs duties and other fees. These will need to be paid by you. These policies vary from country to country, so we strongly suggest you contact your local customs office for more information.
Please note, customs clearance procedures may also add to the delivery time.